If you are purchasing a puppy from us, please read our health guarantee in full! It is listed below. All of our puppies are covered under our guarantee. If you have any questions about our guarantee, please feel free to contact us.
We reserve the right to refuse to sell our puppies to anyone we do not feel would give them a loving, safe, and permanent home!
Buyer-Original purchaser of puppy.
Buyer’s Responsibilities
Buyer’s Responsibilities
-
Have your puppy examined by a licensed veterinarian within 3 business days of delivery. If a problem arises with your puppy, Havanese Haven must be contacted within 24 hours. The problem must be verified by our own veterinarian.
-
Provide puppy with routine preventive care, such as, but not limited to:
- Annual physical examinations by a licensed veterinarian.
- Follow veterinarian guidelines for vaccinations (including Rabies), de-worming, and heartworm prevention.
- Proper grooming to promote optimal health for your pet.
If these responsibilities are not fulfilled our guarantee is null and void.
Health Guarantee
Health Guarantee
Deposits on our puppies are considered a binding contract indicating that the purchaser of a puppy agrees to purchase the puppy; therefore, deposits are non-refundable if the Buyer decides not to purchase a puppy! This also applies to a puppy that has been paid for in full.
If a puppy has health issues while still in my care (as the breeder) that would cause me to feel that I cannot place this puppy in a home, then a full refund will be provided or the Buyer has the option of choosing another puppy if available or putting their deposit or money already paid toward a future litter.
Prior to delivery/shipping , all of our puppies are examined by our veterinarian. Each of our puppies will come with his or her registration paperwork and “health record” documenting all vaccinations, de-wormings, and recommendations for future vaccinations. All of our puppies are up to date on their vaccinations and de-wormings when going to their new homes. Our veterinarian, Dr. Brett Spencer, DVM with Hooves and Paws Animal Hospital, handles all medical services. All of our puppies come with a health record listing the date of each de-worming and vaccination. If your puppy is over 16 weeks of age, he or she will also have a Rabies vaccination. You will receive a tag for your pet’s collar as well as a rabies certificate.
Havanese Haven guarantees your puppy to be free from any genetic hereditary life threatening diseases (i.e., heart murmurs, fluxating patella, & hip dysplasia) that would be severe enough to result in loss of said puppy’s life for up to 1 year of age to the original buyer of said puppy. If any such condition is found and proven in writing to Seller, from a licensed veterinarian and substantiated by lab tests and/or x-rays and confirmed by our veterinarian, the puppy may be returned to Seller for credit towards another dog.
NOTE: Minor treatable or correctable conditions or any condition that may go away or is considered a condition which puppy will likely outgrow will NOT be covered under our guarantee. Canines are just like humans in the fact that they will develop some health issues during their lifetime. The buyer is responsible for all vet bills incurred with said puppy along with transportation cost for his/her delivery and return should an issue arise in which a puppy is returned to Havanese Haven.
NOTE: We do not cover hypoglycemia, coccidiosis, parasites, ear mites, and viral or bacterial infections as these are common occurrences in dogs. We also do not cover any disease or condition that may arise as a result of stress or any other environmental factor such as neglect.
A puppy showing a congenital defect will be replaced as follows